Click “My Orders” on our platform. You can easily cancel orders that are unpaid. If you have already accepted the quotation and wish to stop the project, you can cancel the order if production has not yet begun. Check your orders to see if it shows “Pending Payment.” That way, you can feel free to cancel your order without incurring any loss.
We understand that canceling an order or quotation can be tricky, so we have a dedicated Order Management section in our Help Center to guide you through the process. Alternatively, you can go straight to the “My Orders” page on our platform to cancel an order now.