We take all customer complaints seriously and want to ensure that any issues are addressed quickly and effectively. If you have a complaint, we have two options for you to choose from.
First, on our online platform, there is a dedicated feedback section that you can fill out after receiving your products. Here, you can make your claim and provide any relevant photos or videos to help us understand the issue.
Alternatively, you can contact one of our sales engineers directly to make a complaint. Our team is always here to help you with any issues you may have, and we’re committed to finding the best solution to address your concerns.
We understand that even with the highest standards of quality control, issues can still arise. That’s why we’re committed to making the complaint process as simple and straightforward as possible, ensuring that any issues are addressed promptly and to your complete satisfaction.