If you created your account but find it difficult to log in, there may be issues with your account or password. First, you want to check for network issues and make sure everything is right. Ensure that the RapidDirect platform is not blacklisted on your internet provider. You may also try using another web browser to log in.
Many times, password or username errors are reasons why you can’t log in to your account. Whenever you get the “Incorrect username or password” error message, double-check the spelling of your email address and the password. Remember that passwords are case-sensitive, so keeping your Caps Lock off is essential.
If you still can’t log in, try resetting your password. It is a simple reset process, and you will have access to your account in no time.