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Why can’t I upload my 3D file?

RapidDirect’s instant quotation platform can interpret various 3D CAD file types. However, if you are having trouble uploading your file, it may mean that it is not in a compatible format. If it’s still not uploading after confirming it is in one of our accepted formats, it could be because the file exceeds the 15MB size limit. Due to server limitations, we can only accept files of this size or smaller.

Another reason for uploading failure could be a weak internet connection, which can make it difficult to upload large files. We recommend trying again with a strong broadband connection. It is important to note that 3D files are the preferred format for starting the quotation process. However, if you do not have a suitable 3D file, you can request a manual quotation instead.

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