Exciting news! Our commitment to enhancing your RapidDirect experience has led to a significant update on our platform. As of today, we are introducing a Live Chat feature!
“Live Chat” Feature Highlights
Over the past several months, our dedicated in-house team has been working tirelessly to develop a feature that ensures your experiences with us are more efficient, effective, and enjoyable. With your needs in mind, we have developed a robust and user-friendly live chat function.
Real-time Communication
Our Live Chat provides immediate assistance, addressing your queries and concerns in real-time. Our dedicated team is on standby, ready to assist and guide you throughout your journey with RapiDirect.
Assistance for Your Specific Quote and Order
Every quote and order is unique and may require urgent attention. Our Live Chat feature, accessible in a few clicks, lets you initiate a dedicated chat for each quote or order. Our team then provides immediate responses to your queries.
Support for Files, Photos, and Messages
Additionally, we understand that your projects often involve more than just text. That’s why our new live chat function also supports the uploading of text messages, and up to 10 pictures or files, enabling you to share key details and specifications about your projects easily and quickly.
Get Started with Live Chat
Here’s a quick guide to help you get started with Live Chat:
Step 1: Sign in to your RapidDirect account.
Step 2: Click the Live Chat icon on the bottom right of your screen.
Step 3: Send the messages or files you want.
Experience our transformative new Live Chat feature today! As always, we welcome your feedback and look forward to hearing about your experience with our new Live Chat feature.
PS: Stay tuned for more interactivity on our platform! Soon, you’ll have the ability to quote replies, express yourself with emojis, and even edit drawings online for an enhanced user experience.
